It's About Time! Watch Repair

Professional Pocket Watch Repair & Wrist Watch Repair

Upper Sandusky, Ohio

Scott A. Ekleberry-Watchmaker

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SPECIALIZING IN BOTH POCKET WATCH REPAIR AND WRIST WATCH REPAIR.

NOW FEATURING SPECIAL PRICING ON SEIKO KINETIC CAPACITOR REPLACEMENT! PLEASE SEE PRICING PAGE!

ROLEX WATCH REPAIR, OMEGA WATCH REPAIR, BULOVA WATCH REPAIR, GRUEN WATCH REPAIR, & SEIKO WATCH REPAIR ARE A SPECIALTY! 

FROM VINTAGE AMERICAN POCKET WATCHES TO THE FINEST SWISS WATCHES OF TODAY, LET ME HANDLE YOUR WATCH REPAIR!

PRICES AND INFORMATION IN EFFECT AUGUST 8, 2010

It's About Time! Watch Repair will STRICTLY follow the guidelines of repair set down by Omega and the other leading high-end watch manufacturers. I will not take short cuts in the servicing of these watches, my reputation and that of the manufacturer whose parts I am using is on the line. That being said, the repair prices here reflect those guidelines and what it takes to do quality work on these type of watches. For more information on Omega repair guidelines please click the link below (please use the BACK button on your browser to return to this page after you are done please). Your understanding and continued business is appreciated!!!

OMEGA REPAIR GUIDELINES

AN OMEGA OVERHAUL WILL INCLUDE BUT NOT LIMITED TO

• New stainless steel spring bars shall be fitted to the watch band during any work on an Omega watch.

• Cleaning of case and band (steel/gold bands) and buffing of same if possible to restore the visual appearance of the watch. This is included in the overhaul price for non-solid gold watch cases and bracelets. Metal bands and cases shall be cleaned in an ultrasonic cleaner for a minimum of one (1) hour.

• Watches shall receive a water resistance test where applicable. Omega watches shall be tested for water resistance at 3 BAR. All parts to insure water resistance shall be changed if the watch fails the water resistance test (there will be an extra charge for some parts such as crowns, case tubes, and pushers). A new case back gasket will be installed with the overhaul where applicable. The case gasket is included in the overhaul price. This is in keeping with Omega policy of returning the watch to original, or close to original, condition. In most instances, I can remove the movement and test the case by itself for water resistance. If it fails I can then at least give you some idea of the final cost of the repair.

• I will use a Witschi Watchmaster 3 timing machine to time you Omega watch. This is one of the latest and best machines on the market. As well as timing in positions, amplitude of the balance wheel will be checked. Amplitude of the balance wheel is an important indicator of the correct functioning of a watch.

• If the crown is badly worn it shall be replaced with a new Omega crown if available (there will be an extra charge for the crown). This is in keeping with Omega policy of returning the watch to as close to original visual condition as possible.

• A new mainspring shall be fitted to mechanical watches at each overhaul.

• Cleaning of mechanical watch movements shall be in a Mark V ultrasonic watch cleaner, one of the best in the industry.

• Replacement of the watch crystal, if needed, to ensure water resistance or good visual appearance of the watch shall be done. There will be an additional charge if the crystal is replaced (Omega crystals start at $50). A new Omega crystal gasket is also mandatory if the crystal is removed or installed on Omega watches requiring a crystal gasket.

As you can see, the service of a fine time-piece, such as an Omega, is not a simple matter but a labor of love to restore your watch to its former glory. I will not cut corners on these watches to earn business. I feel the final results will speak for themselves. A satisfied customer is the best recommendation any business owner can have, and I feel you will be satisfied with this service! Omega part prices have increased 400% since 2005 and now purchase of these parts is often restricted to those that meet Omega guidelines. I cannot jeopardize my parts supply or reputation by doing anything but the best work on these watches. You will of course be given an estimate before work is carried out on the watch. At that time you may either approve or disprove the work. In the event you disprove the work you will only be charged for the estimate time plus return shipping of your watch.

Additional Items And Services

• REFINISHING OF OMEGA SOLID GOLD CASES

Solid gold cases will be sent out for refurbishing and will be priced based on what I am charged for the service. I STRONGLY recommend this service if you case is badly scratched or damaged, or even if it just needs a "touch-up". You are spending good money to have the watch returned to service, the case should be treated likewise.

• REFINISHING OF OMEGA DIALS STARTING AT $120

Final cost for your dial refinish will depend on my cost for the dial work.

• OTHER ITEMS SUCH AS CROWNS, HANDS, ETC. ARE ALSO AVAILABLE!!!

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WARRANTY

Omega watch overhauls are guaranteed for 12 months from the date the repair is completed.

The guarantee does not cover parts I did not furnish, damage from abuse or water damage, watch bands or chains, crowns, stems, broken parts from abuse (dropping the watch on a concrete floor would be one example), crystals, or repairs done by someone other than myself.

Please see "Pricing page" for other questions and answers!

IMPORTANT POINTS, PLEASE READ!

• Labor rate is $40 per hour.

• I totally disassemble every mechanical watch I overhaul. Total disassembly is the only correct way to examine a mechanical watch for defects.

• Many watches, especially old pocket watches, have other problems that cannot be seen until disassembly. Approximately 50% of antique pocket watches I see have broken jewels. Approximately 50% of the antique pocket watches I see have bent balance pivots or flat spots on the balance pivots. Without correcting these things I cannot guarantee the watch to keep good time. If any of these defects are found the customer will be notified before the repairs are carried out.

• WATER RESISTANCE OF WATCHES IS NOT GUARANTEED. There are all sorts of legal reasons for this, so your understanding is appreciated!

• Due to quality and/or parts issues I no longer work on the following brands of watches: Crown, New York Standard, Columbia, Seiko Quartz Chronographs, Omega quartz watches, Franck Muller watches.

• I reserve the right to refuse service on any watch. I am sorry for this, but due to the recent amount of hacked and cobbled watches, particularly pocket watches, coming into my shop I have no choice.

• I will not under any circumstances work on, nor do I endorse, any replica/fake watches!

• Not responsible for accidents, damages, or loss in the mail. 

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  SHIPPING AND ESTIMATES

  Please see Pricing Page for shipping and estimate information.

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  IMPORTANT NOTES

  • I do not do work on "approval", watches will be held until the bill is settled, or the watch can be sent C.O.D.

  • If you do contact me about your repair, PLEASE be specific, I can have other watches in the shop and can't remember ever one.

  • Ohio residents must add 7% sales tax.

  Please take the following as a guideline for repair times

  • Evaluations: 1-2 months. If you haven't heard from me after 2 1/2 months then please e-mail me.

  • Repairs completed: 2-4 months. This will depend on my schedule and parts availability. In the case of some older watches it may take MONTHS to find the parts, not weeks.

  • PLEASE, allow me time to do the work, I can't estimate/fix every watch that comes in within 4-5 days, it is just not possible, especially during the "busy season".

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    PAYMENT METHODS

    • Personal check

    • Cashiers check 

    • Money order

    • I do not take any credit card payments. Sorry!

    • Please make all checks or money orders payable to Scott A. Ekleberry

    If you still feel you have any unanswered questions after reading through my website, please feel free to e-mail questions. Thank you!!!

NAVIGATE MY SITE

• Pricing And Shipping Information

• Home
• Testimonials
• Sending Your Watch For Repair Through the Mail And The Truth About The Watch Repair Industry In America
• Background & Certifications
• Watch Care & Advice & Facts You Need To Know!
• About Water Resistance and Watches
• Shopping For A Watch
• How A Watch Works
• What Is A Watchmaker?
• About Myself

AFFILIATIONS

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MEMBER OF THE "CHRONOMETER CLUB" AWCI AFFILIATE CHAPTER

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