It's About Time! Watch Repair

Professional Pocket Watch Repair & Wrist Watch Repair

Upper Sandusky, Ohio,  USA

Scott A. Ekleberry-Watchmaker

 

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SPECIALIZING IN BOTH POCKET WATCH REPAIR AND WRIST WATCH REPAIR.

OMEGA WATCH REPAIR, BULOVA WATCH REPAIR, GRUEN WATCH REPAIR, & SEIKO WATCH REPAIR ARE A SPECIALTY! 

FROM VINTAGE AMERICAN POCKET WATCHES TO THE FINEST SWISS WATCHES OF TODAY, LET ME HANDLE YOUR WATCH REPAIR!

SPECIAL PRICING!

PRICES AND INFORMATION IN EFFECT 2014

SPECIAL PRICING!

Seiko Kinetic capacitor overhaul special $65!!!!

Seiko Kinetic

AS OF 10/18/03 THE OLD STYLE CAPACITORS FOR SEIKO KINETIC WATCHES HAVE BEEN DISCONTINUED. SEIKO IS NOW SUPPLYING A "RECHARGEABLE LITHIUM-ION BATTERY" SIMILAR TO THE ONES USED IN CITIZEN ECO-DRIVE WATCHES FOR INSTALLATION IN THEIR KINETIC WATCHES. ALL FUTURE KINETIC WATCHES SENT IN FOR A CAPACITOR OVERHAUL WILL RECEIVE THIS NEW BATTERY.

NOTICE

I have seen that some other watchmakers on the internet have copied this page, and others on my web site, nearly verbatim. I guess when you have a good idea, and service, others want to copy it even if that is wrong. My web site has been up for over eight years, and I have been offering the Kinetic overhaul service for far longer than the others have (even before I had the web site). I will do all in my power to make a customer happy and work with them one-on-one if needed. Stick with the oldest and the best, you will not be sorry!!!

"My Seiko Kinetic won't hold a charge."

         What usually goes bad in these is the capacitor. If your Kinetic runs, and keeps time, but goes dead often (usually after sitting overnight), it is most likely because the capacitor is not holding a charge.

         To be sure if the capacitor is bad or not, charge the watch ALL the way up (it takes a LOT of motion to charge these things, 1,700-2,000 HARD shakes of the wrist), if the watch then goes dead overnight or within a few hours or minutes, the capacitor is most likely bad. If the watch won't run at all after following the above procedure then there could be (and most likely is) another problem, or problems, in the watch. I have had capacitors that leaked so badly that they fouled the gears, etc. in the watch and the movement had to be replaced. Please see this link for Seiko Kinetic Charging Instructions: Seiko Kinetic Charging Instructions

         The older capacitors, especially the first generation ones (denoted by two holes in the capacitor strap), are also prone to leaking (accompanies failure to hold a charge in some instances).

         Also, be aware that some people are just not active enough to keep a Kinetic watch charged. As I said, it take a LOT of motion to charge a Kinetic watch all the way up. The best way to find out if the capacitor is bad is to try the test I outlined.

As this has become a popular repair (there have been millions of Seiko Kinetic's sold), I have created a special pricing package for Seiko Kinetic owners!!! Compare the services in this package and its price to that of your local service people or service center, I think you will find it more than competitive!!!

Seiko Kinetic capacitor overhaul special $65!!!

This package and price includes:

***Note: Excessively dirty watches will incur an extra charge $5-$10 for cleaning. Sorry, but as more and more watches come into the shop in bad shape I have to do this to maintain the low price I charge for this package. Please see the watch care page at the following link for tips on how to keep your watch from ending up in this category:     Watch Care & Advice & Facts You Need To Know


Other items that may need repair when your Kinetic is in for service


IMPORTANT POINTS

         "Turn-around" on Kinetic capacitor overhauls is around 1-4 weeks. I have been swamped with Kinetic watches off and on, PLEASE be patient. 

         Keep in mind that the "charge indicator" on the Kinetic watches is notoriously inaccurate. Seiko recommends charging the watch, check the charge indicator, then check it again in an hour for a more "true" reading. Many people mistakenly believe they are getting the watch all the way charged when in reality they are not. The best indication is how long the watch will run on a full charge!

         Your watch will be tested for water resistance if applicable when the overhaul is done. About 70%-90% of the Kinetic watches fail this test (usually leaking at the crown, pusher, bezel, crystal, or all of the above at once). If your watch fails the test I will tell you where it failed, it will then be up to you to decide if you want to pursue future repairs to attempt to restore the water resistance of the watch. If your watch is a "dive watch", rated at 15 BAR or more I will generally contact you and recommend repairing the watch to its water resistant state, Water resistance is NOT guaranteed. It is NOT recommended to wear water resistant watches in hot tubs or the shower, the great swings caused in surface temperature can actually cause the watch to leak and the chemicals can deteriorate the gaskets. Also keep in mind that certain activities such as water sports or streaming water such as from a garden hose can create pressures, which exceed the water resistance of the watch. Water resistance should be checked every 1 to 2 years. Water resistance is not a permanent condition, it must be maintained!

         There is a 6-month warranty on Seiko Kinetic capacitor overhauls on the battery only. Please understand that I do not make the batteries, I only install them, and I receive NO warranty on the batteries from Seiko or my suppliers. Out of the hundreds of these overhauls I have done only a very few people have found that the watch still would not hold a charge after the capacitor was replaced. More often than not, if the watch still will not function properly after a new lithium-ion rechargeable battery is installed, the fault is NOT the battery but another problem such as the circuit in the watch, or the coils. If it does turn out to be a bad battery in the first 6 months after the overhaul then I will change it again for the return shipping charge (currently $11). If, after 6 months, but less than 12 months have elapsed since your Kinetic overhaul, and it does turn out to be a bad battery, I will change it again for minimal fee and the return shipping charge (currently $20). Thank you!!!

         Please follow the procedure under SHIPPING below and include a check/money order for $65 with your Kinetic. If any additional parts or charges are needed you will be notified. The $65 price is for the capacitor replacement outlined above only; all other work will be extra (including water resistance repairs).

         If your Kinetic is an "Auto-Relay" type then please allow a full 8-week for return of your watch. I do not stock batteries for these models so they will be ordered with my monthly order if one is needed.

         New movements are not available for the 3M22/23 family of Kinetic watches any longer (these are usually the ladies watches). At present I can still get some parts for these watches. Getting the batteries for these watches is no problem; I just will not be able to replace a complete movement in these watches any longer. If you have one of these watches please treat it with care, including annual water resistance testing, to ensure it lasts a long, long time!


OTHER ITEMS THAT YOU MAY WANT TO CONSIDER FOR REPLACEMENT

WHILE YOUR KINETIC IS IN FOR SERVICE

PLEASE read, agree to, and follow the procedure below for sending your watch for estimate/repair. The steps below are for YOUR safety and that of your timepiece! I take in many watches for repair and without the proper information I have requested I can not track your watch or return it to you! SIMPLY HAVING THE INFORMATION ON YOUR CHECK OR MONEY ORDER IS NOT ENOUGH. I AM SOMETIMES NOT THE ONE THAT OPENS THE PARCELS OR CASHES THE CHECKS/MONEY ORDERS. PLEASE PROVIDE THE INFORMATION I ASK FOR BELOW! THANK YOU!!!

I hate to add this, but after years of asking, people still are sending their watches in envelopes, padded envelopes, and uninsured. That being said, ANY watch that is received in an envelope or uninsured WILL be refused at the post office and returned to the owner at their expense. I am sorry, but if I accept the package and there is damage I then become the responsible party. please ship you watch in a box and insure it. thank you!!!!

All customers must please fill-out and enclose the watch repair form and liability waiver. Click here to open and print the form, it will open in a new window:

Watch Repair Authorization Form


1) Wrap your watch in BUBBLE WRAP and place it in a BOX (the US Post Office gives away Priority Mail boxes for free (request the small video box).  DO NOT SHIP TO ME IN A PADDED ENVELOPE. Shipping in a padded envelope is just inviting your watch to be destroyed!!!

2) Enclose the Watch Repair Authorization Form with your watch.

3) Include a check or money order in the amount of $65 to cover the Kinetic Overhaul fee and return shipping.

4) Ship your timepiece by USPS Priority Mail

IMPORTANT NOTES

Please take the following as a guideline for repair times

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Repair Parts Restricted Brands

Please Read!

Mechanical watches require periodic service in order to keep them in proper operating condition.   The cost of periodic maintenance is part of the long-term cost of ownership, which must be factored into any watch purchase decision.

We believe the watch buying consumer should have the right to have their watch serviced by the watchmaker of their own choosing and not be forced to obtain service only from factory repair facilities at non-competitive prices.

We believe that an open market for repair service promotes competition, holds down repair costs, and is good for the watch consumer.

It is our understanding that the manufacturers of the following brands refuse to sell repair parts to independent watchmakers.  In some cases, these manufacturers will not even sell repair parts to their authorized dealers.  We believe this practice is unfair to both consumers and independent watchmakers.

We would further add that only through consumer pressure can this situation be resolved. We encourage you to contact your State and US Congressional representatives about this issue. In addition, inform the company or companies exactly how you feel about this policy. As long as the manufacturers are allowed to continue this policy, the consumer will suffer with higher repair prices in a noncompetitive environment. In addition, the future of the independent watchmaker, both in the United States and other countries is being called into serious doubt because of the lack of repair parts.

Anyone considering the purchase of one of these watches should inquire whether the brand will provide repair parts to the independent watchmaker of the customer's choosing, or if the watch can only be serviced at the manufacturer's repair facility.   We hope you will consider this information carefully before making your purchase decision.

A. Lange & Sohne

Alfred Dunhill

Bertolucci

Blancpain

Breguet

Breitling

Bulgari

Cartier

Certina

Chaumet

Chopard

Daniel Mink

David Yurman

Dior

Doxa

Ebel

Fossil

Frederique Constant

Franck Muller

Guess

Glycine

Hublot

Harry Winston

Krieger

Jaeger-LeCoultre

Marcel Watch

Luminox

Mont Blanc

Meylan Stopwatches

Piaget

Parmigiani

Raymond Weil

Pierre Balmain

Sector

RGM

Tourneau

Skagen

Ulysse Nardin

Tutima

Van Cleef & Arpels

Vacheron Constantine

Zodiac

Invicta  

The independent watchmakers appreciate your support, and encourage you to contact your local or state Consumer Protection Agency. Thank you!!!

 

AFFILIATIONS

 

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CONTACT:
Scott A. Ekleberry-Watchmaker
It's About Time! Watch Repair
A Full Service Watch Repair Shop In Upper Sandusky, Ohio,  USA

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